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Products
Many clients regard readymade software applications with a great deal of skepticism fearing the product will not incorporate the functionality they require. What makes matters worse is that many software developers in our area offer "tailoring" services that aims at making products more suitable for a certain business by actively developing for that business. Clients are usually tempted to choose these "tailoring" services thinking it guarantees them all the functionality they need will be delivered. However, a deeper look into the software development process clearly shows that readymade software, if developed professionally, offers its clients more value and higher quality than what custom made or tailored software can offer.
While custom tailoring software solutions offers more flexibility in responding to business requirements, it suffers sever structural problems that out weigh the flexibility it promises and render readymade applications a more sound choice in most cases. Readymade applications allow its developers to invest far more time and effort in the process of developing and assuring the quality of their products because there is a single "project" that needs to be managed and developed. This also provides a stable environment that promotes accumulation of experience and skill that is directed solely for that project. In addition, the project becomes less dependent on the individuals involved in its development and more poised towards teamwork. Software houses that adapt the readymade approach can usually allocate much more human resources to each project than what custom tailors can do.
On the other hand, custom tailors cannot allocate as much resources to each "project" simply because there are as many projects as there are customers. Consequently, the development process itself becomes highly dependant on the individuals involved with each customer's projects and less resilient to staff and work environment change.